Course 188:
Coaching Foundations for Success
(1 day)
Making a good team great takes superior coaching and feedback skills. The results of your effective coaching will advance the skills of your team members, everyone gaining from the experience.
Course Highlights
- Understand the difference between a Coach, Mentor, and Counselor
- Advantages and disadvantages of coaching
- Understanding the role and responsibilities of a Coach
- When you should, and should not, be a coach
- Identify the skills, steps, and results of coaching
- Giving effective feedback
- Learn and practice giving effective feedback
- Using questions to create a non-defensive environment
- Preparing and running your coaching meeting
- Coaching difficult employees
- Understanding when coaching may not be the answer
- Develop personal action plans for your coaching meetings back at work
Learning Objectives
- Learn the difference between Coaching, Mentoring, and Counseling and your role as a Manager
- Understand the necessary skills to be an effective Coach
- Learn how to give honest non-confrontational feedback
- Prepare for, and run, successful coaching meetings
- Develop you own personal action plans for back at work
Prerequisites
While there are no prerequisites for this course, an understanding of the basic precepts of management will be helpful.
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