Course 188:
Coaching Foundations for Success

(1 day)


Making a good team great takes superior coaching and feedback skills. The results of your effective coaching will advance the skills of your team members, everyone gaining from the experience.

Course Highlights

  • Understand the difference between a Coach, Mentor, and Counselor
  • Advantages and disadvantages of coaching
  • Understanding the role and responsibilities of a Coach
  • When you should, and should not, be a coach
  • Identify the skills, steps, and results of coaching
  • Giving effective feedback
  • Learn and practice giving effective feedback
  • Using questions to create a non-defensive environment
  • Preparing and running your coaching meeting
  • Coaching difficult employees
  • Understanding when coaching may not be the answer
  • Develop personal action plans for your coaching meetings back at work

Learning Objectives

  • Learn the difference between Coaching, Mentoring, and Counseling and your role as a Manager
  • Understand the necessary skills to be an effective Coach
  • Learn how to give honest non-confrontational feedback
  • Prepare for, and run, successful coaching meetings
  • Develop you own personal action plans for back at work


While there are no prerequisites for this course, an understanding of the basic precepts of management will be helpful.

Please Contact Your ROI Representative to Discuss Course Tailoring!