We have a customized program to meet your needs.
How we deliver our world-class programs
A deeper dive into how we deliver our world-class programs
In today’s environment, flexibility is critical when delivering training programs. ROI was among the first training providers to widely adopt virtual classroom technologies years ago! ROI delivers programs onsite and through virtual modalities to accommodate your specific requirements and excel in student experience. ROI’s virtual classroom capability provides an online learning environment designed to offer as much interaction and hands-on learning as an in-person classroom. Benefits of utilizing the ROI virtual platform include group activities, real-time chat, polling, Q&A, application sharing, and whiteboarding capabilities.
ROI provides high-quality, scalable training solutions across multiple locations, both domestically and internationally, providing turn-key logistics with unmatched customer service and training support across the globe. ROI has provided training in 30+ countries and across six continents with a satisfaction score of 94% on average. We have offices in New York and London, and 150+ trainers based in North America, South America, Europe, India, and APAC. ROI provides the highest quality learning solutions anywhere they are needed.
Providing the highest level of customer service and support is our primary goal. Our dedicated support team works closely with each customer to ensure that all training goals and objectives are achieved. Leveraging a client-centric support model, our project management team works tirelessly to create innovative solutions to design, develop, and deliver the most impactful training experience for each customer. Each program is assigned a dedicated team consisting of an account manager and curriculum architect. Our dedicated project team uses an ongoing process to analyze, plan, and measure the success and effectiveness of each program we deliver, including project management, technical support, and post training assessments.
In partnership with our customers, our curriculum architects design training programs that are aligned to your specific organizational needs and technical requirements. Our customization process ensures that training will focus on technologies deemed important to your company’s goals and priorities. Our programs include hands-on labs, exercises, case-studies, and real-world projects designed to replicate the students work environment. We challenge students to develop and implement practical solutions to business problems they will encounter on the job.
No training program can be a success without first-class facilitation and instruction. Each program ROI delivers is led by a world-class instructor team with extensive experience designing and delivering highly customized, enterprise-wide training initiatives. Each instructor supporting your program will bring a mix of practical, real-world technology expertise coupled with extensive facilitation and training experience. In addition, these instructors will go through a rigorous onboarding process ensuring the highest standards in instructor quality.