Machine Learning and Artificial Intelligence
Implement machine learning models and deploy the latest artificial intelligence tools.

Data Science/Machine Learning Engineer Path

Contact Center Engineer Path

Google Cloud Big Data and Machine Learning Fundamentals

1 DAY
This course will introduce you to Google Cloud’s big data and machine learning functions. You’ll begin with a quick overview of Google Cloud and then dive deeper into its data processing capabilities.

Customer Experiences with Contact Center AI – Dialogflow CX

4 DAYS
In this course, learn how to design customer conversations using Contact Center Artificial Intelligence (CCAI). You’ll use Dialogflow CX to create virtual agents and test them using the simulator. Learn to add functionality to access data from external systems, making virtual agents conversationally dynamic. You’ll be introduced to testing methods, connectivity protocols, APIs, environment management, and compliance measures. Learn best practices for integrating conversational solutions with your existing contact center software and implementing solutions securely and at scale.

Machine Learning on Google Cloud

5 DAYS
What is machine learning, and what kinds of problems can it solve? Why are neural networks so popular right now? How can you improve data quality and perform exploratory data analysis? How can you set up a supervised learning problem and find a good, generalizable solution using gradient descent? In this course, you'll learn how to write distributed machine learning models that scale in Tensorflow 2.x, perform feature engineering in BQML and Keras, evaluate loss curves and perform hyperparameter tuning, and train models at scale with Cloud AI Platform.

Customer Experiences with Contact Center AI – Dialogflow ES

4 DAYS
In this course, learn how to design customer conversations using Contact Center Artificial Intelligence (CCAI). You’ll use Dialogflow ES to create virtual agents and test them using the simulator. Learn to add functionality to access data from external systems, making virtual agents conversationally dynamic. You’ll be introduced to testing methods, connectivity protocols, APIs, environment management, and compliance measures. Learn best practices for integrating conversational solutions with your existing contact center software and implementing solutions securely and at scale.

Advanced Machine Learning with TensorFlow on Google Cloud Platform

5 DAYS
This course will give you hands-on experience optimizing, deploying, and scaling a variety of production ML models. You’ll learn how to build scalable, accurate, and production-ready models for structured data, image data, time-series, and natural language text, along with recommendation systems.