How AWS Achieved 98% Satisfaction While Training 4,000+ Partners in Generative AI
An AWS Case Study
Case Study Snapshot
The Customer: Amazon Web Services (AWS) is a global leader in cloud and AI technology
The Challenge: Partners in the AWS ecosystem needed generative AI expertise to stay competitive, AWS needed to scale training massively while maintaining exceptional quality
The Approach: ROI Training partnered with AWS Training & Certification to deliver a series of mass-scale generative AI training and mentoring events to a global audience
The Results: 4,000+ trained with a 98% satisfaction score in 2 months
The Challenge
AWS operates in a market where good isn't good enough.
They'd built a leading advanced generative AI platform. But they faced a critical gap: How to enable thousands of partners with generative AI expertise. Fast.
The generative AI revolution was moving at breakneck speed. Partners needed deep technical knowledge. Customers expected expertise. Every day without training? That meant missed opportunities.
AWS faced a choice: Find a way to deliver truly world-class generative AI training at a massive scale, or risk partners falling behind in the AI race.
The Solution
After evaluating their options, AWS chose to partner with ROI Training.
They selected ROI Training to deliver AWS generative AI large scale events. Not because ROI had the lowest price. No. It was because ROI had something others didn't: the proven ability to scale delivery excellence and impactful learning outcomes.
ROI brought 15+ AWS Authorized Instructors. Ramped on the comprehensive generative AI curriculum. Created infrastructure to train thousands virtually. Most importantly, they treated quality as non-negotiable.
The execution was swift. ROI launched Generative AI Essentials on AWS to meet explosive demand. They delivered the first public "Machine Learning Engineering on AWS" course with exceptional results. They scaled programs to handle hundreds of students per session while maintaining quality.
The Results
The numbers tell the story:
- 4,000+ registrations for Generative AI Essentials in a matter of months
- 98% of students rated "Excellent" or "Good"
- 98% improved their understanding of generative AI on AWS
- 4.7-4.8/5.0 Trainer CSATs
AWS got exactly what they needed. Partners who could actually sell and implement generative AI.
AWS partners gained real generative AI expertise owing to impactful training experiences. They could implement advanced solutions, win competitive deals, and drive customer success.
"This is the BEST technical training I've had in years!"
Generative AI Essentials Participant, Technical Lead, Systems Integrator
"Helped me explain generative AI to clients with clarity and purpose."
Generative AI Essentials Participant, Systems Integrator Consultant
"Even as a non-technical person, I felt confident and included."
Generative AI Essentials Participant, Business Analyst, Systems Integrator
The transformation:
- Before ROI: Partners needed generative AI skills. Traditional training couldn't scale fast enough.
- After ROI: 4,000+ partners with generative AI expertise. Industry-leading satisfaction scores. AWS leading the AI revolution.
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AWS chose ROI Training. So did Google Cloud (10x Partner of the Year). So did Databricks.